SHIPPING POLICY
How does the delivery process work?

Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition. After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner. Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

Packaging
We are committed to sustainability in our packaging while ensuring the safety of the orders dispatched. Our Olive Beauty cardboard outer box is eco-friendly and made from 100% recycled paper. Where feasible, we use paper-fillers instead of bubble wrap.

Delivery Locations
Olive Beauty ships to all locations within Arunachal Pradesh, including Itanagar and the ICR region.

Tracking Your Order
After placing your order, you will receive a confirmation message on your registered email and phone number. As we prepare and ship your order within 24 hours of the confirmation, you can then check the status of your package through the 'Track' button on the 'My Orders' section.

Estimated Delivery Time
We usually dispatch most orders within 1 business day (excluding Sundays and public holidays). However, certain products may require additional time to source from our suppliers.

Multiple Shipments
In some cases, your order may be shipped in multiple packages. Don't worry! This is a normal situation, and you will only be charged shipping/CoD charges on the first package.

Shipping Charges
- Free Shipping on All Orders above ₹499
- ₹70 as Shipping Charges apply on orders below ₹499

Premium Delivery Services
For our valued premium customers, we offer same-day delivery and express delivery options.

Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us:

Email: olivegroup25@gmail.com
Phone: 7005761518
Address: Itanagar